Frequently Asked Questions




Absolutely! Unlike other suppliers, we do not deal in stolen accounts. Our process is straightforward: Spotify family plans allow up to 6 accounts, and when you upgrade with us, we simply add your personal account to one of our family plans. It’s hassle-free, with no complications—all for a one-time payment. Purchase your key by clicking here. Then you simply need to visit our Upgrade page.

Lifetime Guarantee


We provide a lifetime Spotify Premium guarantee. If your account is ever downgraded, you can easily renew your key through our Renew page. Once renewed, your account will be upgraded back to Premium. Downgrades typically occur after 12 months when a family plan expires. When this happens, we’ll simply add your account to a new plan, and you’ll be all set again.

Availability in Your Country


We update our stock with accounts from various countries on a weekly basis. However, please note that certain countries might be more challenging to restock. If your country is currently unavailable, we appreciate your patience and recommend waiting for our next restocking cycle.

Alternatively, you can opt for an account from a different country, which may result in minor variations in the music catalog available to you. We're dedicated to providing a broad range of options and appreciate your understanding.

Renew


If you receive an email informing you that your account is no longer part of the family plan, it means you have lost your premium status. As a result, you are eligible for renewal. In this case, please visit the Renew page and enter the details of the affected account.
Next, you can choose between two options:

Simply submit the downgraded account, and the system will renew the key, making it usable again on the Upgrade page.

Alternatively, provide a new email that is not linked to any existing Spotify account, along with a new password. The system will then create and upgrade a new account, importing your Liked Songs, Playlists, and Followings.

In the case of the second option, it is your responsibility to securely save your new password. If you lose access to your account due to a forgotten password, your upgrade key will become unusable and cannot be recovered.

Restock


Our restocks typically occur weekly. However, in rare circumstances that require more frequent restocking, we may do so every 2 days. Please note that our team is committed to ensuring the largest possible stock availability, and restock schedules are meticulously planned to meet demand.

Consequently, opening tickets or sending requests regarding restocks will not influence the schedule, as we are already maximizing our efforts in this area. Your understanding and patience are greatly appreciated.

Safety


Experience a 100% safe and hassle-free upgrade process with us! We ensure top-notch security, with no logs kept, guaranteeing the integrity of your account. There's no need for temporary or fake emails – using them can only compromise your account. Trust us for a seamless, secure upgrade experience.

Can I get Spotify Premium for free?


The truth is, no. Not unless you want to break the law or get your Spotify Account shadow banned for life. That means you will never be able to access Spotify Premium on any account. Spotify use advanced technology to detect accounts linked to perpetrators. The best way to get Spotify Premium for free and for life, is to use our service. By paying a reasonable one-off fee, you have access to unlimited renewals and never have to pay monthly. Our method is also 100% safe and legal. Unlike other sellers, we do not deal in hacked or stolen accounts.

Still have questions?

Contact our 24/7 support team or Upgrade Now to Spotify Premium for life!